Ease incident

Site Degradation

Major Resolved View vendor source →

Ease experienced a major incident on November 23, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2021, 04:00 PM UTC
Resolved
Nov 23, 2021, 04:00 PM UTC
Duration
—
Detected by Pingoru
Nov 23, 2021, 04:00 PM UTC

Update timeline

  1. resolved Nov 29, 2021, 06:59 PM UTC

    At 8:08 AM, we received reports that the site is unresponsive. The issue was resolved at 12:30PM.

  2. postmortem Dec 06, 2021, 04:40 PM UTC

    [https://easecentral.atlassian.net/wiki/spaces/ENGINEERING/pages/1916469253/Severe\+service\+degradation\+and\+outage\+due\+to\+Redis\+memory\+saturation](https://easecentral.atlassian.net/wiki/spaces/ENGINEERING/pages/1916469253/Severe+service+degradation+and+outage+due+to+Redis+memory+saturation)