Ease experienced a notice incident on October 19, 2022 affecting Web Application and API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPI
Update timeline
- investigating Oct 19, 2022, 05:25 PM UTC
We are looking into a possible service disruption.
- investigating Oct 19, 2022, 05:41 PM UTC
We have identified an issue currently impacting our application and are working to restore services to normal as quickly as possible.
- monitoring Oct 20, 2022, 05:20 AM UTC
The system has been behaving as expected shortly after the incident was identified and we will continue monitoring the system for anomalies.
- investigating Oct 20, 2022, 07:16 PM UTC
We have determined the root cause and resolved the issue. All affected services should now be operating as expected.
- resolved Oct 20, 2022, 07:17 PM UTC
This incident has been resolved.