Ease incident

SMS 2FA Code Delivery Delays

Notice Resolved View vendor source →

Ease experienced a notice incident on April 12, 2023 affecting Web Application, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2023, 03:48 PM UTC
Resolved
Apr 12, 2023, 06:48 PM UTC
Duration
3h
Detected by Pingoru
Apr 12, 2023, 03:48 PM UTC

Affected components

Web Application

Update timeline

  1. identified Apr 12, 2023, 03:48 PM UTC

    Our SMS delivery vendor is reporting issues and as a result 2-factor authentication code delivery may be delayed.

  2. resolved Apr 12, 2023, 06:48 PM UTC

    This incident has been resolved.