Ease incident

SMS 2FA Code Delivery Issues

Notice Resolved View vendor source →

Ease experienced a notice incident on August 2, 2023 affecting Web Application, lasting 8h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 05:35 PM UTC
Resolved
Aug 03, 2023, 02:25 AM UTC
Duration
8h 50m
Detected by Pingoru
Aug 02, 2023, 05:35 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 02, 2023, 05:35 PM UTC

    Our SMS delivery vendor is reporting issues and as a result 2-factor authentication code delivery may be impacted.

  2. resolved Aug 03, 2023, 02:25 AM UTC

    This incident has been resolved.