Ease incident

Elevated Error Rate for Nayya Integration

Notice Resolved View vendor source →

Ease experienced a notice incident on April 30, 2024 affecting Web Application, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 04:07 PM UTC
Resolved
May 01, 2024, 10:02 PM UTC
Duration
1d 5h
Detected by Pingoru
Apr 30, 2024, 04:07 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 30, 2024, 04:07 PM UTC

    We are currently experiencing technical difficulties with the employee benefits guide provided via our Nayya integration. We are actively working on the issue and will post an update once we have more information.

  2. monitoring May 01, 2024, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2024, 10:02 PM UTC

    This incident has been resolved.