Ease experienced a notice incident on September 23, 2024 affecting Web Application, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Sep 23, 2024, 02:30 PM UTC
We are aware of an issue where Ease is sending the 2FA authentication emails to Outlook but these emails are getting quarantined. We are working to resolve this issue.
- monitoring Sep 23, 2024, 03:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2024, 07:13 PM UTC
This incident has been resolved.