Ease incident

Issues with Sending Emails

Major Resolved View vendor source →

Ease experienced a major incident on April 23, 2025 affecting Web Application, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 10:00 PM UTC
Resolved
Apr 24, 2025, 01:17 AM UTC
Duration
3h 16m
Detected by Pingoru
Apr 23, 2025, 10:00 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 23, 2025, 10:00 PM UTC

    We are investigating an issue affecting email sending. Due to an outage at the partner service, emails are being accepted and queued for delivery but may be delayed.

  2. resolved Apr 24, 2025, 01:17 AM UTC

    This incident has been resolved.