e-Boks incident

e-Boks driftsforstyrrelser / e-Boks operational disruptions

Critical Resolved View vendor source →

e-Boks experienced a critical incident on September 1, 2025 affecting e-Boks App Denmark and e-Boks web client users - Denmark and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 12:29 PM UTC
Resolved
Sep 01, 2025, 12:42 PM UTC
Duration
13m
Detected by Pingoru
Sep 01, 2025, 12:29 PM UTC

Affected components

e-Boks App Denmarke-Boks web client users - DenmarkNgDP Commercial Front End ClientInternational REST APIe-Boks App Swedene-Boks web client company - DenmarkPublic Digital PostPublic REST API - Denmarke-Boks App Norwaye-Boks web client users - Sweden

Update timeline

  1. identified Sep 01, 2025, 12:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 01, 2025, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 01, 2025, 12:42 PM UTC

    This incident has been resolved.