e-Boks incident
e-Boks are experiencing operational disturbances
e-Boks experienced a notice incident on September 4, 2025 affecting e-Boks App Denmark and e-Boks web client users - Denmark and 1 more component, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2025, 04:23 PM UTC
e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 20 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 20 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
- investigating Sep 04, 2025, 05:12 PM UTC
We are continuing to investigate this issue.
- investigating Sep 04, 2025, 06:13 PM UTC
We are continuing to investigate this issue.
- investigating Sep 04, 2025, 07:27 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 04, 2025, 08:22 PM UTC
En løsning på fejlen er blevet implementeret, og vi overvåger resultatet. ------------------------------------ A fix has been implemented and we are monitoring the results. Med venlig hilsen / Kind regards e-Boks
- monitoring Sep 04, 2025, 08:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 04, 2025, 08:42 PM UTC
Den tidligere udmeldte driftsforstyrrelse er nu løst. Vi beklager de gener, det har medført. ------------------------------------------- The previously mentioned operational disruption have now been resolved. We apologize for any inconvenience this may have caused. Med venlig hilsen / Kind regards e-Boks