e-Boks incident

e-Boks are experiencing operational disturbances

e-Boks experienced a notice incident on September 4, 2025 affecting e-Boks App Denmark and e-Boks web client users - Denmark and 1 more component, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started: Sep 04, 2025, 04:23 PM UTC
Resolved: Sep 04, 2025, 08:42 PM UTC
Duration: 4h 19m
Detected by Pingoru: Sep 04, 2025, 04:23 PM UTC

Affected components

e-Boks App Denmarke-Boks web client users - Denmarke-Boks App Swedene-Boks web client company - Denmarke-Boks App Norway

Update timeline

investigating Sep 04, 2025, 04:23 PM UTC

e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 20 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 20 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
investigating Sep 04, 2025, 05:12 PM UTC

We are continuing to investigate this issue.
investigating Sep 04, 2025, 06:13 PM UTC

We are continuing to investigate this issue.
investigating Sep 04, 2025, 07:27 PM UTC

We are continuing to investigate this issue.
monitoring Sep 04, 2025, 08:22 PM UTC

En løsning på fejlen er blevet implementeret, og vi overvåger resultatet. ------------------------------------ A fix has been implemented and we are monitoring the results. Med venlig hilsen / Kind regards e-Boks
monitoring Sep 04, 2025, 08:23 PM UTC

We are continuing to monitor for any further issues.
resolved Sep 04, 2025, 08:42 PM UTC

Den tidligere udmeldte driftsforstyrrelse er nu løst. Vi beklager de gener, det har medført. ------------------------------------------- The previously mentioned operational disruption have now been resolved. We apologize for any inconvenience this may have caused. Med venlig hilsen / Kind regards e-Boks