e-Boks incident

e-Boks are experiencing operational disturbances

Critical Resolved View vendor source →

e-Boks experienced a critical incident on September 8, 2025 affecting e-Boks web client users - Denmark and e-Boks web client company - Denmark, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 02:16 PM UTC
Resolved
Sep 08, 2025, 05:01 PM UTC
Duration
2h 44m
Detected by Pingoru
Sep 08, 2025, 02:16 PM UTC

Affected components

e-Boks web client users - Denmarke-Boks web client company - Denmark

Update timeline

  1. identified Sep 08, 2025, 02:16 PM UTC

    e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 17:00 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 17:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks

  2. identified Sep 08, 2025, 02:17 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 08, 2025, 03:39 PM UTC

    Our operation partner is still working to solve the issue - next update at 19:00

  4. monitoring Sep 08, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 08, 2025, 05:01 PM UTC

    This incident has been resolved.