e-Boks incident

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Notice Resolved View vendor source →

e-Boks experienced a notice incident on January 27, 2026 affecting Public login provider – Nemlog-in, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 04:55 PM UTC
Resolved
Jan 27, 2026, 08:09 PM UTC
Duration
3h 14m
Detected by Pingoru
Jan 27, 2026, 04:55 PM UTC

Affected components

Public login provider – Nemlog-in

Update timeline

  1. investigating Jan 27, 2026, 04:55 PM UTC

    Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen afventer Digitaliseringsstyrelsens fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem is awaiting error correction from the Danish Agency for Digital Government. It is still possible to log in to e-Boks via the app.

  2. monitoring Jan 27, 2026, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 27, 2026, 07:49 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 27, 2026, 08:09 PM UTC

    This incident has been resolved.