Dyspatch incident

API and Dashboard Availability Issues

Notice Resolved View vendor source →

Dyspatch experienced a notice incident on December 16, 2020 affecting API and Dashboard, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2020, 06:16 PM UTC
Resolved
Dec 16, 2020, 08:04 PM UTC
Duration
1h 47m
Detected by Pingoru
Dec 16, 2020, 06:16 PM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Dec 16, 2020, 06:16 PM UTC

    The Dyspatch engineering team is investigating reports of API and dashboard slowdown.

  2. investigating Dec 16, 2020, 06:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 16, 2020, 06:46 PM UTC

    Our engineering team has identified the issue and are working toward a fix. We will continue to update you as more information becomes available.

  4. monitoring Dec 16, 2020, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2020, 08:04 PM UTC

    This incident has been resolved.