Dyspatch incident

Increased application latency

Minor Resolved View vendor source →

Dyspatch experienced a minor incident on June 23, 2021 affecting Dashboard, lasting 6h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2021, 06:15 PM UTC
Resolved
Jun 24, 2021, 12:18 AM UTC
Duration
6h 2m
Detected by Pingoru
Jun 23, 2021, 06:15 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jun 23, 2021, 06:15 PM UTC

    We've identified performance issues with the Dyspatch app and our engineers are investigating.

  2. identified Jun 23, 2021, 07:28 PM UTC

    Our engineers have identified the root cause and are working towards a solution.

  3. identified Jun 23, 2021, 09:14 PM UTC

    We have a plan in place to improve the performance of the application. At 3PM PDT (22:00 UTC) Dyspatch will be unavailable while we perform emergency maintenance.

  4. monitoring Jun 23, 2021, 11:38 PM UTC

    Our engineers have deployed some changes and we're now monitoring.

  5. resolved Jun 24, 2021, 12:18 AM UTC

    This incident has been resolved. Dyspatch speeds have returned to normal.