Dyspatch experienced a major incident on September 20, 2023 affecting Dashboard, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Sep 20, 2023, 02:21 PM UTC
Some customers are experiencing issues loading some templates. We are investigating.
- identified Sep 20, 2023, 02:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 20, 2023, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2023, 02:35 PM UTC
This incident has been resolved.