Dyspatch incident

Email service provider exports not working

Notice Resolved View vendor source →

Dyspatch experienced a notice incident on November 16, 2023, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2023, 09:31 PM UTC
Resolved
Nov 16, 2023, 10:41 PM UTC
Duration
1h 9m
Detected by Pingoru
Nov 16, 2023, 09:31 PM UTC

Update timeline

  1. investigating Nov 16, 2023, 09:31 PM UTC

    Email exports with integrations like Braze, Iterable, et cetera are not completing for some users. The Dyspatch engineering team is investigating.

  2. identified Nov 16, 2023, 09:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 16, 2023, 10:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 16, 2023, 10:41 PM UTC

    This incident has been resolved.