Dynamic Labs incident

Delays sending OTP for emails

Minor Resolved View vendor source →

Dynamic Labs experienced a minor incident on October 1, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 04:24 PM UTC
Resolved
Oct 01, 2024, 04:24 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2024, 04:24 PM UTC

Update timeline

  1. resolved Oct 01, 2024, 04:24 PM UTC

    Type: Incident Duration: 2 days and 12 hours Affected Components: API, 3rd Party Services Oct 1, 16:24:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 1, 17:00:00 GMT+0 - Resolved - We experienced deliverability issues between SendGrid and the ISPs We implemented a fix and are currently monitoring the result. We are implementing additional improvements in the next couple of days