Duda Outage History
Duda is up right nowPingoru has recorded 50 incidents for Duda: 13 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 4 | 14 of 720 (2%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 2 | 1 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 586 (0%) |
Incidents, newest first
Notice September 4, 2026 Vibe Chat Not Responding 1h 49m
Started Sep 04, 2026, 08:00 AM UTC· resolved Sep 04, 2026, 09:49 AM UTC
- investigating Sep 04, 2026, 08:00 AM UTC
We’re currently investigating an issue causing Duda Vibe Chat to not respond. Impact: Vibe Chat is currently unavailable or unresponsive. Live sites are operating normally and are not affected. We’ll provide another update as soon as we have more information.
- monitoring Sep 04, 2026, 09:06 AM UTC
The issue affecting Vibe Chat has been resolved. Vibe Chat is responding normally again. We’re continuing to monitor the service to ensure stability. Live sites were not affected.
- resolved Sep 04, 2026, 09:49 AM UTC
The issue affecting Vibe Chat has been fully resolved. Vibe Chat is now operating normally. We have confirmed the service is stable and consider this incident resolved.
Minor August 31, 2026 Duda Bookings — Degraded Service 11m eCommerce
Started Aug 31, 2026, 10:13 AM UTC· resolved Aug 31, 2026, 10:25 AM UTC
- identified Aug 31, 2026, 10:13 AM UTC
Some functionalities of Duda Bookings are currently failing, which may impact users’ ability to use certain booking features. Our team is actively working on a fix, and we’ll provide updates as more information becomes available.
- resolved Aug 31, 2026, 10:25 AM UTC
The issue affecting some functionalities of Duda Bookings has been resolved. All services are now operating normally. Thank you for your patience while we worked to restore full functionality.
Minor August 5, 2026 Intermittent Issues Affecting Editor Sidebar Controls 39m Editor
Started Aug 05, 2026, 02:44 AM UTC· resolved Aug 05, 2026, 03:24 AM UTC
- investigating Aug 05, 2026, 02:44 AM UTC
We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.
- resolved Aug 05, 2026, 03:24 AM UTC
The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.
Minor July 21, 2026 Duda Bookings – Degraded Service 1h 36m eCommerce
Started Jul 21, 2026, 07:57 AM UTC· resolved Jul 21, 2026, 09:34 AM UTC
- identified Jul 21, 2026, 07:57 AM UTC
We are currently investigating an issue affecting some Duda Bookings functionalities. A fix is in progress, and we are working to restore full service as quickly as possible. Updates will be posted here as they become available.
- resolved Jul 21, 2026, 09:34 AM UTC
The issue affecting some Duda Bookings functionalities has been resolved, and all services are operating normally. We apologize for any inconvenience and appreciate your patience.
Notice June 23, 2026 Degraded Service – Duda Bookings 7h 43m eCommerce
Started Jun 23, 2026, 05:17 PM UTC· resolved Jun 24, 2026, 01:01 AM UTC
- monitoring Jun 23, 2026, 05:17 PM UTC
A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.
- resolved Jun 24, 2026, 01:01 AM UTC
This incident has been resolved.
Notice June 16, 2026 Investigating reports of issues with third party store 1h 2m eCommerce
Started Jun 16, 2026, 07:55 PM UTC· resolved Jun 16, 2026, 08:57 PM UTC
- investigating Jun 16, 2026, 07:55 PM UTC
We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.
- investigating Jun 16, 2026, 07:55 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 16, 2026, 08:04 PM UTC
We now believe this issue is resolved, and we are continuing to monitor.
- resolved Jun 16, 2026, 08:57 PM UTC
This incident has been resolved.
Minor June 5, 2026 Degraded Performance – Editor and Dashboard 1h 28m Editor
Started Jun 05, 2026, 10:01 AM UTC· resolved Jun 05, 2026, 11:29 AM UTC
- identified Jun 05, 2026, 10:01 AM UTC
We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.
- monitoring Jun 05, 2026, 10:45 AM UTC
We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.
- resolved Jun 05, 2026, 11:29 AM UTC
The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.
Notice April 22, 2026 Editor Performance Issues 48m Editor
Started Apr 22, 2026, 03:16 PM UTC· resolved Apr 22, 2026, 04:05 PM UTC
- investigating Apr 22, 2026, 03:16 PM UTC
We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.
- resolved Apr 22, 2026, 04:05 PM UTC
This incident has been resolved.
Notice January 8, 2026 Investigating Reports of Error Messages in the Duda Editor 3h 33m Editor
Started Jan 08, 2026, 05:16 PM UTC· resolved Jan 08, 2026, 08:49 PM UTC
- investigating Jan 08, 2026, 05:16 PM UTC
We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.
- monitoring Jan 08, 2026, 06:37 PM UTC
We have implemented a fix and will continue to monitor for instability and errors.
- resolved Jan 08, 2026, 08:49 PM UTC
This issue has been resolved. If you are experiencing any additional issues, please reach out to support.
Notice December 30, 2025 Investigating intermittent Editor slowness 4h 11m Editor
Started Dec 30, 2025, 06:08 PM UTC· resolved Dec 30, 2025, 10:19 PM UTC
- investigating Dec 30, 2025, 06:08 PM UTC
We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.
- investigating Dec 30, 2025, 06:08 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 30, 2025, 07:09 PM UTC
A fix has been implemented and we are continuing to monitor the Editor behavior.
- investigating Dec 30, 2025, 09:12 PM UTC
We continue to see degraded performance in the editor and are investigating.
- monitoring Dec 30, 2025, 09:33 PM UTC
The Editor is functioning normally and we will continue to monitor.
- resolved Dec 30, 2025, 10:19 PM UTC
This incident has been resolved.
Notice December 26, 2025 Investigating reports that several App Store Apps are not able to be installed 1h 54m Editor
Started Dec 26, 2025, 07:35 PM UTC· resolved Dec 26, 2025, 09:30 PM UTC
- investigating Dec 26, 2025, 07:35 PM UTC
We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.
- resolved Dec 26, 2025, 09:30 PM UTC
This issue has been resolved.
Minor November 18, 2025 Identified downtime on Native Booking and on automatic shipping rates of Native eCommerce 6h 15m Live Sites, Editor, eCommerce
Started Nov 18, 2025, 12:46 PM UTC· resolved Nov 18, 2025, 07:01 PM UTC
- identified Nov 18, 2025, 12:46 PM UTC
We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues
- identified Nov 18, 2025, 01:59 PM UTC
We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues
- resolved Nov 18, 2025, 07:01 PM UTC
We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.
Minor October 22, 2025 Identified - Store Control Panel and Live Store Issues 4h 59m eCommerce
Started Oct 22, 2025, 09:06 AM UTC· resolved Oct 22, 2025, 02:05 PM UTC
- investigating Oct 22, 2025, 09:06 AM UTC
Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational
- resolved Oct 22, 2025, 02:05 PM UTC
Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.
Notice October 20, 2025 AWS Service Disruption 7h 12m Editor, API, Sandbox, eCommerce
Started Oct 20, 2025, 04:30 PM UTC· resolved Oct 20, 2025, 11:42 PM UTC
- investigating Oct 20, 2025, 04:30 PM UTC
We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.
- investigating Oct 20, 2025, 04:30 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 04:40 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 05:11 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 07:06 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 07:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 11:42 PM UTC
This incident has been resolved.
Notice June 25, 2025 Investigating reports of Editor being down. 8m Editor
Started Jun 25, 2025, 07:45 PM UTC· resolved Jun 25, 2025, 07:54 PM UTC
- investigating Jun 25, 2025, 07:45 PM UTC
Issue regarding reports of errors in the editor has been resolved.
- resolved Jun 25, 2025, 07:54 PM UTC
This incident has been resolved.
Notice June 10, 2025 Identified – Ongoing OpenAI API Issue Affecting AI Features 4h 54m Editor
Started Jun 10, 2025, 02:49 PM UTC· resolved Jun 10, 2025, 07:43 PM UTC
- identified Jun 10, 2025, 02:49 PM UTC
We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.
- resolved Jun 10, 2025, 07:43 PM UTC
This incident has been resolved.
Notice June 9, 2025 Investigating reports of degraded performance with collections 2h 59m Editor
Started Jun 09, 2025, 07:17 PM UTC· resolved Jun 09, 2025, 10:16 PM UTC
- investigating Jun 09, 2025, 07:17 PM UTC
We are currently investigating issues with collections and will provide an update as soon as possible.
- investigating Jun 09, 2025, 07:41 PM UTC
We are continuing to investigate this issue.
- resolved Jun 09, 2025, 10:16 PM UTC
This incident has been resolved.
Minor May 8, 2025 Resolved - Store Control Panel and Live Store Issues 1h 23m eCommerce
Started May 08, 2025, 01:08 PM UTC· resolved May 08, 2025, 02:32 PM UTC
- investigating May 08, 2025, 01:08 PM UTC
Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.
- identified May 08, 2025, 01:39 PM UTC
Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.
- monitoring May 08, 2025, 01:57 PM UTC
A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.
- resolved May 08, 2025, 02:32 PM UTC
The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.
Notice January 22, 2025 API Authentication Issue – API
Started Jan 22, 2025, 09:16 AM UTC· resolved Jan 22, 2025, 09:16 AM UTC
- resolved Jan 22, 2025, 09:16 AM UTC
Earlier today, we experienced an issue with API authentication that lasted approximately one hour. This issue has since been resolved, and all systems are functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions or experience any further issues, please don't hesitate to reach out to our support team.
Minor January 21, 2025 Investigating reports of checkout not working for Native eCommerce Stores 2h 19m eCommerce
Started Jan 21, 2025, 04:17 AM UTC· resolved Jan 21, 2025, 06:37 AM UTC
- identified Jan 21, 2025, 04:17 AM UTC
We have had several reports that Stores using Native eCommerce are not able to checkout. We have identified the issue and working to have it resolved as soon as possible.
- identified Jan 21, 2025, 06:12 AM UTC
We have identified the root cause of the issue affecting the Native Store's ability to add items to the cart. Our team is actively working on implementing a solution and will provide updates as progress is made. Thank you for your patience and understanding.
- monitoring Jan 21, 2025, 06:31 AM UTC
The issue preventing Stores using Native eCommerce from completing checkout has been resolved. We are currently monitoring the situation to ensure everything is functioning as expected. Thank you for your patience and understanding.
- resolved Jan 21, 2025, 06:37 AM UTC
The issue affecting Stores using Native eCommerce has been fully resolved. All systems are functioning as expected. Thank you for your patience and understanding while we worked to address this issue.
Notice October 30, 2024 Investigating Reports of unwanted Popup caused by Lottie integration 47m Live Sites
Started Oct 30, 2024, 10:01 PM UTC· resolved Oct 30, 2024, 10:48 PM UTC
- investigating Oct 30, 2024, 10:01 PM UTC
We have received reports of live sites which are using the Lottie integration displaying an unwanted pop up. We believe the issue is a global issue with Lottie where the embed code is injecting unwanted code. We are escalating the issue with Lottie as we also investigate workarounds. We recommend that customers remove the Lottie widget and republishing their sites.
- identified Oct 30, 2024, 10:28 PM UTC
The issue has been identified with installations directly with Lottie and not with the Duda Lottie Widget. We recommend anyone who has implemented Lottie switch to a different version of the embed code.
- monitoring Oct 30, 2024, 10:46 PM UTC
The issue has been identified with installations directly with Lottie and not with the Duda Lottie Widget. We recommend anyone who has implemented Lottie switch to a different version of the embed code. We will continue to monitor for any other issues with Lottie.
- resolved Oct 30, 2024, 10:48 PM UTC
The incident is not with Duda, please refer to Lottie for recommendations on implementation.