Duda incident

Investigating issue with eCommerce editor/sites

Notice Resolved View vendor source →

Duda experienced a notice incident on March 19, 2021 affecting Live Sites and Editor, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2021, 04:56 PM UTC
Resolved
Mar 19, 2021, 05:44 PM UTC
Duration
47m
Detected by Pingoru
Mar 19, 2021, 04:56 PM UTC

Affected components

Live SitesEditor

Update timeline

  1. investigating Mar 19, 2021, 04:56 PM UTC

    We are currently investigating reports that some eCommerce sites are experiencing downtime. Our Engineering team is aware of the issue and working to identify the root cause and implement a solution as soon as possible. We will send an update as soon as we have more information.

  2. monitoring Mar 19, 2021, 05:09 PM UTC

    eCommerce sites are operating again as expected. We are continuing to monitor behavior.

  3. resolved Mar 19, 2021, 05:44 PM UTC

    This incident has been resolved.