Duda incident

Investigating Reports of SSL Certificates Failing to Generate

Minor Resolved View vendor source →

Duda experienced a minor incident on October 13, 2021 affecting Live Sites, lasting 8h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 04:34 PM UTC
Resolved
Oct 14, 2021, 01:04 AM UTC
Duration
8h 29m
Detected by Pingoru
Oct 13, 2021, 04:34 PM UTC

Affected components

Live Sites

Update timeline

  1. investigating Oct 13, 2021, 04:34 PM UTC

    We are currently experiencing degraded performance with the generation of SSL certificates. Our Engineering team is aware of the issue and working to resolve the issue as soon as possible. We will post an additional update as soon as we have more information, or no later than 60 minutes.

  2. investigating Oct 13, 2021, 05:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 13, 2021, 07:07 PM UTC

    We are continuing to communicate and monitor the outage with our SSL provider and will provide updates as we receive them.

  4. resolved Oct 14, 2021, 01:04 AM UTC

    This incident has been resolved.