Duda incident

Investigating Interruption to Platform Sevices

Major Resolved View vendor source →

Duda experienced a major incident on December 22, 2021 affecting Editor, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 12:52 PM UTC
Resolved
Dec 22, 2021, 07:55 PM UTC
Duration
7h 2m
Detected by Pingoru
Dec 22, 2021, 12:52 PM UTC

Affected components

Editor

Update timeline

  1. monitoring Dec 22, 2021, 12:52 PM UTC

    We experienced several minutes of editor downtime due to AWS connectivity issues. We were able to fix the issue swiftly and the editor is back up. We continue to monitor.

  2. monitoring Dec 22, 2021, 12:53 PM UTC

    We are continuing to monitor for any further issues.

  3. identified Dec 22, 2021, 01:11 PM UTC

    We are still investigating the issue. The editor is up but may be very slow.

  4. monitoring Dec 22, 2021, 01:32 PM UTC

    We were able to recover, the editor is working now in full performance, still monitoring

  5. resolved Dec 22, 2021, 07:55 PM UTC

    This issue is considered resolved. We will continue to monitor closely but do not anticipate any further impact.