Duda incident

Issues with Ecommerce API may interfere with Editor functionalities

Notice Resolved View vendor source →

Duda experienced a notice incident on February 28, 2022 affecting Editor, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2022, 12:56 PM UTC
Resolved
Feb 28, 2022, 04:50 PM UTC
Duration
3h 54m
Detected by Pingoru
Feb 28, 2022, 12:56 PM UTC

Affected components

Editor

Update timeline

  1. identified Feb 28, 2022, 12:56 PM UTC

    We have identified an issue concerning Ecommerce API services. This may cause issues accessing the editor for sites with stores. Our team is actively working on a fix.

  2. monitoring Feb 28, 2022, 01:29 PM UTC

    A fix has been implemented and we are monitoring the platform. Editor is accessible for all sites.

  3. resolved Feb 28, 2022, 04:50 PM UTC

    This issue has now been resolved.