Duda incident

Investigating errors with Analytics API

Notice Resolved View vendor source →

Duda experienced a notice incident on March 3, 2022 affecting API, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2022, 06:40 PM UTC
Resolved
Mar 03, 2022, 11:13 PM UTC
Duration
4h 33m
Detected by Pingoru
Mar 03, 2022, 06:40 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 03, 2022, 06:40 PM UTC

    We have received reports that the analytics API endpoint is returning 500 errors. Our team is aware of the issue and investigating. As soon as we have more information we will post here.

  2. identified Mar 03, 2022, 08:58 PM UTC

    The issues has been identified and our team is working on a fix.

  3. resolved Mar 03, 2022, 11:13 PM UTC

    This issue has now been resolved. If you continue to have any issues, please contact our Support team.