Duda incident

Slowness and instability in live sites

Minor Resolved View vendor source →

Duda experienced a minor incident on April 1, 2022 affecting Live Sites, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2022, 02:54 PM UTC
Resolved
Apr 01, 2022, 05:02 PM UTC
Duration
2h 8m
Detected by Pingoru
Apr 01, 2022, 02:54 PM UTC

Affected components

Live Sites

Update timeline

  1. investigating Apr 01, 2022, 02:54 PM UTC

    We're getting reports about slowness and instability of live sites. Our teams are currently investigating it.

  2. identified Apr 01, 2022, 03:51 PM UTC

    We identified the root-cause in one of the Java libraries used in our services. A fix was already created and we're now in the process to deploy it to all servers.

  3. monitoring Apr 01, 2022, 04:07 PM UTC

    A fix was deployed, we're now monitoring. Live sites performance is back to normal.

  4. resolved Apr 01, 2022, 05:02 PM UTC

    This incident has been resolved.