Duda incident

Partial outage for eCommerce integration

Major Resolved View vendor source →

Duda experienced a major incident on May 20, 2022 affecting Live Sites and Editor and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 09:44 AM UTC
Resolved
May 20, 2022, 11:47 AM UTC
Duration
2h 2m
Detected by Pingoru
May 20, 2022, 09:44 AM UTC

Affected components

Live SitesEditoreCommerce

Update timeline

  1. investigating May 20, 2022, 09:44 AM UTC

    We are currently investigating an issue that is affecting sites with eCommerce integrations. The issue may affect loading time of the editor for site with stores, as well as the store management panel and the store pages in live sites.

  2. investigating May 20, 2022, 09:48 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 20, 2022, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results. All areas of the platform and sites are operational.

  4. resolved May 20, 2022, 11:47 AM UTC

    This incident has been resolved.