Duda incident

Incident: Some widgets are not loading

Minor Resolved View vendor source →

Duda experienced a minor incident on June 23, 2022 affecting Live Sites and Editor, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2022, 08:29 AM UTC
Resolved
Jun 23, 2022, 01:07 PM UTC
Duration
4h 38m
Detected by Pingoru
Jun 23, 2022, 08:29 AM UTC

Affected components

Live SitesEditor

Update timeline

  1. identified Jun 23, 2022, 08:29 AM UTC

    We have identified an issue that is causing some widgets in editor and live site not to be displayed. Among the affected widgets: Accordion, Whatsapp. We are working on fixing the issue as quickly as possible.

  2. monitoring Jun 23, 2022, 08:39 AM UTC

    The issue has been fixed. We are monitoring the platform while we continue to investigate the root cause of the issue.

  3. identified Jun 23, 2022, 09:45 AM UTC

    Some widgets are still not working correctly. We are working to fix it.

  4. monitoring Jun 23, 2022, 10:15 AM UTC

    A fix has been implemented. We are monitoring the platform

  5. resolved Jun 23, 2022, 01:07 PM UTC

    The issue has been resolved.