Duda incident

Investigating Reports of Image Manager not loading in Safari Browser

Minor Resolved View vendor source →

Duda experienced a minor incident on September 15, 2022 affecting Editor, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2022, 08:40 PM UTC
Resolved
Sep 15, 2022, 09:40 PM UTC
Duration
59m
Detected by Pingoru
Sep 15, 2022, 08:40 PM UTC

Affected components

Editor

Update timeline

  1. investigating Sep 15, 2022, 08:40 PM UTC

    We are currently receiving reports that the Image Manager is not loading for customers in the Safari Browser. Our team is aware of the issue and working to identify the root cause and implement a solution as soon as possible. Other browsers remain un-impacted.

  2. resolved Sep 15, 2022, 09:40 PM UTC

    The issue with the Image Manager not loading in Safari has been resolved.