Duda incident

Third Party Ecommerce (Ecwid) control panel loads slowly and new store creation doesn't work

Major Resolved View vendor source →

Duda experienced a major incident on July 20, 2023 affecting eCommerce, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 09:54 AM UTC
Resolved
Jul 20, 2023, 12:17 PM UTC
Duration
2h 22m
Detected by Pingoru
Jul 20, 2023, 09:54 AM UTC

Affected components

eCommerce

Update timeline

  1. identified Jul 20, 2023, 09:54 AM UTC

    Third Party Ecommerce (Ecwid) control panel loads slowly and new store creation doesn't work as a result of an outage of the third party provider. The issues is being investigated.

  2. resolved Jul 20, 2023, 12:17 PM UTC

    The issue has been resolved.