Duda incident

Investigating reports of degraded editor performance including inability to republish sites

Notice Resolved View vendor source →

Duda experienced a notice incident on November 13, 2023 affecting Editor, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 05:02 PM UTC
Resolved
Nov 13, 2023, 07:35 PM UTC
Duration
2h 33m
Detected by Pingoru
Nov 13, 2023, 05:02 PM UTC

Affected components

Editor

Update timeline

  1. investigating Nov 13, 2023, 05:02 PM UTC

    We have received several reports about customers being unable to republish their site. Our engineering team is actively investigating this and we will update as soon as possible. Sorry for the inconvenience. In the meantime - if you only made changes to one page, you are still able to rebuplish the impacted page(s).

  2. investigating Nov 13, 2023, 05:19 PM UTC

    A fix has been implemented which should resolve the degraded performance around site republish. We will continue to monitor closely. If you continue to experience any issues with site republish, please contact support.

  3. resolved Nov 13, 2023, 07:35 PM UTC

    This incident has been resolved.