Duda incident

Investigating reports of some storefront components being unavailable

Minor Resolved View vendor source →

Duda experienced a minor incident on March 6, 2024 affecting eCommerce, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 08:35 PM UTC
Resolved
Mar 07, 2024, 12:25 AM UTC
Duration
3h 50m
Detected by Pingoru
Mar 06, 2024, 08:35 PM UTC

Affected components

eCommerce

Update timeline

  1. investigating Mar 06, 2024, 08:35 PM UTC

    We are currently investigating reports that some storefront components may be unavailable. Our engineering team is aware of the issue and working to resolve this issue as soon as possible. We will continue to update with more information as we receive it.

  2. identified Mar 06, 2024, 11:06 PM UTC

    We've identified a cause of the issue and are restoring the service. The issue may sporadically appear in some stores only. We will continue to update as we have more information.

  3. resolved Mar 07, 2024, 12:25 AM UTC

    This incident has been resolved. Please reach out to Support if you continue to experience any unexpected behavior.