Duda incident

Investigating issues with Native E-commerce Stores

Notice Resolved View vendor source →

Duda experienced a notice incident on June 8, 2024 affecting eCommerce, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2024, 12:19 AM UTC
Resolved
Jun 08, 2024, 02:07 AM UTC
Duration
1h 47m
Detected by Pingoru
Jun 08, 2024, 12:19 AM UTC

Affected components

eCommerce

Update timeline

  1. investigating Jun 08, 2024, 12:19 AM UTC

    We have received reports with our native e-commerce solution. Checkout for some stores may be impacted as well as management of the store in the editor or dashboard. We are investigating and will update here as soon as we have more information.

  2. monitoring Jun 08, 2024, 12:35 AM UTC

    A fix has been implemented. We will continue to monitor for stability. Please contact Support if you continue to experience any issues.

  3. resolved Jun 08, 2024, 02:07 AM UTC

    This incident has been resolved.