Duda Outage History

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Duda had 21 outages in the last 2 years totaling 55h 58m of downtime — averaging 0.9 incidents per month.

There were 21 Duda outages since October 30, 2024 totaling 55h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.duda.co

Notice September 4, 2026

Vibe Chat Not Responding

Detected by Pingoru
Sep 04, 2026, 08:00 AM UTC
Resolved
Sep 04, 2026, 09:49 AM UTC
Duration
1h 49m
Timeline · 3 updates
  1. investigating Sep 04, 2026, 08:00 AM UTC

    We’re currently investigating an issue causing Duda Vibe Chat to not respond. Impact: Vibe Chat is currently unavailable or unresponsive. Live sites are operating normally and are not affected. We’ll provide another update as soon as we have more information.

  2. monitoring Sep 04, 2026, 09:06 AM UTC

    The issue affecting Vibe Chat has been resolved. Vibe Chat is responding normally again. We’re continuing to monitor the service to ensure stability. Live sites were not affected.

  3. resolved Sep 04, 2026, 09:49 AM UTC

    The issue affecting Vibe Chat has been fully resolved. Vibe Chat is now operating normally. We have confirmed the service is stable and consider this incident resolved.

Read the full incident report →

Minor August 31, 2026

Duda Bookings — Degraded Service

Detected by Pingoru
Aug 31, 2026, 10:13 AM UTC
Resolved
Aug 31, 2026, 10:25 AM UTC
Duration
11m
Affected: eCommerce
Timeline · 2 updates
  1. identified Aug 31, 2026, 10:13 AM UTC

    Some functionalities of Duda Bookings are currently failing, which may impact users’ ability to use certain booking features. Our team is actively working on a fix, and we’ll provide updates as more information becomes available.

  2. resolved Aug 31, 2026, 10:25 AM UTC

    The issue affecting some functionalities of Duda Bookings has been resolved. All services are now operating normally. Thank you for your patience while we worked to restore full functionality.

Read the full incident report →

Minor August 5, 2026

Intermittent Issues Affecting Editor Sidebar Controls

Detected by Pingoru
Aug 05, 2026, 02:44 AM UTC
Resolved
Aug 05, 2026, 03:24 AM UTC
Duration
39m
Affected: Editor
Timeline · 2 updates
  1. investigating Aug 05, 2026, 02:44 AM UTC

    We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

  2. resolved Aug 05, 2026, 03:24 AM UTC

    The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

Read the full incident report →

Minor July 21, 2026

Duda Bookings – Degraded Service

Detected by Pingoru
Jul 21, 2026, 07:57 AM UTC
Resolved
Jul 21, 2026, 09:34 AM UTC
Duration
1h 36m
Affected: eCommerce
Timeline · 2 updates
  1. identified Jul 21, 2026, 07:57 AM UTC

    We are currently investigating an issue affecting some Duda Bookings functionalities. A fix is in progress, and we are working to restore full service as quickly as possible. Updates will be posted here as they become available.

  2. resolved Jul 21, 2026, 09:34 AM UTC

    The issue affecting some Duda Bookings functionalities has been resolved, and all services are operating normally. We apologize for any inconvenience and appreciate your patience.

Read the full incident report →

Notice June 23, 2026

Degraded Service – Duda Bookings

Detected by Pingoru
Jun 23, 2026, 05:17 PM UTC
Resolved
Jun 24, 2026, 01:01 AM UTC
Duration
7h 43m
Affected: eCommerce
Timeline · 2 updates
  1. monitoring Jun 23, 2026, 05:17 PM UTC

    A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

  2. resolved Jun 24, 2026, 01:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 16, 2026

Investigating reports of issues with third party store

Detected by Pingoru
Jun 16, 2026, 07:55 PM UTC
Resolved
Jun 16, 2026, 08:57 PM UTC
Duration
1h 2m
Affected: eCommerce
Timeline · 4 updates
  1. investigating Jun 16, 2026, 07:55 PM UTC

    We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

  2. investigating Jun 16, 2026, 07:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2026, 08:04 PM UTC

    We now believe this issue is resolved, and we are continuing to monitor.

  4. resolved Jun 16, 2026, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Degraded Performance – Editor and Dashboard

Detected by Pingoru
Jun 05, 2026, 10:01 AM UTC
Resolved
Jun 05, 2026, 11:29 AM UTC
Duration
1h 28m
Affected: Editor
Timeline · 3 updates
  1. identified Jun 05, 2026, 10:01 AM UTC

    We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

  2. monitoring Jun 05, 2026, 10:45 AM UTC

    We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

  3. resolved Jun 05, 2026, 11:29 AM UTC

    The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

Read the full incident report →

Notice April 22, 2026

Editor Performance Issues

Detected by Pingoru
Apr 22, 2026, 03:16 PM UTC
Resolved
Apr 22, 2026, 04:05 PM UTC
Duration
48m
Affected: Editor
Timeline · 2 updates
  1. investigating Apr 22, 2026, 03:16 PM UTC

    We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

  2. resolved Apr 22, 2026, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 8, 2026

Investigating Reports of Error Messages in the Duda Editor

Detected by Pingoru
Jan 08, 2026, 05:16 PM UTC
Resolved
Jan 08, 2026, 08:49 PM UTC
Duration
3h 33m
Affected: Editor
Timeline · 3 updates
  1. investigating Jan 08, 2026, 05:16 PM UTC

    We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

  2. monitoring Jan 08, 2026, 06:37 PM UTC

    We have implemented a fix and will continue to monitor for instability and errors.

  3. resolved Jan 08, 2026, 08:49 PM UTC

    This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

Read the full incident report →

Notice December 30, 2025

Investigating intermittent Editor slowness

Detected by Pingoru
Dec 30, 2025, 06:08 PM UTC
Resolved
Dec 30, 2025, 10:19 PM UTC
Duration
4h 11m
Affected: Editor
Timeline · 6 updates
  1. investigating Dec 30, 2025, 06:08 PM UTC

    We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

  2. investigating Dec 30, 2025, 06:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 30, 2025, 07:09 PM UTC

    A fix has been implemented and we are continuing to monitor the Editor behavior.

  4. investigating Dec 30, 2025, 09:12 PM UTC

    We continue to see degraded performance in the editor and are investigating.

  5. monitoring Dec 30, 2025, 09:33 PM UTC

    The Editor is functioning normally and we will continue to monitor.

  6. resolved Dec 30, 2025, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 26, 2025

Investigating reports that several App Store Apps are not able to be installed

Detected by Pingoru
Dec 26, 2025, 07:35 PM UTC
Resolved
Dec 26, 2025, 09:30 PM UTC
Duration
1h 54m
Affected: Editor
Timeline · 2 updates
  1. investigating Dec 26, 2025, 07:35 PM UTC

    We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

  2. resolved Dec 26, 2025, 09:30 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor November 18, 2025

Identified downtime on Native Booking and on automatic shipping rates of Native eCommerce

Detected by Pingoru
Nov 18, 2025, 12:46 PM UTC
Resolved
Nov 18, 2025, 07:01 PM UTC
Duration
6h 15m
Affected: Live SitesEditoreCommerce
Timeline · 3 updates
  1. identified Nov 18, 2025, 12:46 PM UTC

    We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

  2. identified Nov 18, 2025, 01:59 PM UTC

    We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

  3. resolved Nov 18, 2025, 07:01 PM UTC

    We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

Read the full incident report →

Minor October 22, 2025

Identified - Store Control Panel and Live Store Issues

Detected by Pingoru
Oct 22, 2025, 09:06 AM UTC
Resolved
Oct 22, 2025, 02:05 PM UTC
Duration
4h 59m
Affected: eCommerce
Timeline · 2 updates
  1. investigating Oct 22, 2025, 09:06 AM UTC

    Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

  2. resolved Oct 22, 2025, 02:05 PM UTC

    Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

Read the full incident report →

Notice October 20, 2025

AWS Service Disruption

Detected by Pingoru
Oct 20, 2025, 04:30 PM UTC
Resolved
Oct 20, 2025, 11:42 PM UTC
Duration
7h 12m
Affected: EditorAPISandboxeCommerce
Timeline · 7 updates
  1. investigating Oct 20, 2025, 04:30 PM UTC

    We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

  2. investigating Oct 20, 2025, 04:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 04:40 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 20, 2025, 05:11 PM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 20, 2025, 07:06 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Oct 20, 2025, 07:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Oct 20, 2025, 11:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2025

Investigating reports of Editor being down.

Detected by Pingoru
Jun 25, 2025, 07:45 PM UTC
Resolved
Jun 25, 2025, 07:54 PM UTC
Duration
8m
Affected: Editor
Timeline · 2 updates
  1. investigating Jun 25, 2025, 07:45 PM UTC

    Issue regarding reports of errors in the editor has been resolved.

  2. resolved Jun 25, 2025, 07:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 10, 2025

Identified – Ongoing OpenAI API Issue Affecting AI Features

Detected by Pingoru
Jun 10, 2025, 02:49 PM UTC
Resolved
Jun 10, 2025, 07:43 PM UTC
Duration
4h 54m
Affected: Editor
Timeline · 2 updates
  1. identified Jun 10, 2025, 02:49 PM UTC

    We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

  2. resolved Jun 10, 2025, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2025

Investigating reports of degraded performance with collections

Detected by Pingoru
Jun 09, 2025, 07:17 PM UTC
Resolved
Jun 09, 2025, 10:16 PM UTC
Duration
2h 59m
Affected: Editor
Timeline · 3 updates
  1. investigating Jun 09, 2025, 07:17 PM UTC

    We are currently investigating issues with collections and will provide an update as soon as possible.

  2. investigating Jun 09, 2025, 07:41 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 09, 2025, 10:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2025

Resolved - Store Control Panel and Live Store Issues

Detected by Pingoru
May 08, 2025, 01:08 PM UTC
Resolved
May 08, 2025, 02:32 PM UTC
Duration
1h 23m
Affected: eCommerce
Timeline · 4 updates
  1. investigating May 08, 2025, 01:08 PM UTC

    Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

  2. identified May 08, 2025, 01:39 PM UTC

    Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

  3. monitoring May 08, 2025, 01:57 PM UTC

    A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

  4. resolved May 08, 2025, 02:32 PM UTC

    The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.

Read the full incident report →

Notice January 22, 2025

API Authentication Issue

Detected by Pingoru
Jan 22, 2025, 09:16 AM UTC
Resolved
Jan 22, 2025, 09:16 AM UTC
Duration
—
Affected: API
Timeline · 1 update
  1. resolved Jan 22, 2025, 09:16 AM UTC

    Earlier today, we experienced an issue with API authentication that lasted approximately one hour. This issue has since been resolved, and all systems are functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions or experience any further issues, please don't hesitate to reach out to our support team.

Read the full incident report →

Minor January 21, 2025

Investigating reports of checkout not working for Native eCommerce Stores

Detected by Pingoru
Jan 21, 2025, 04:17 AM UTC
Resolved
Jan 21, 2025, 06:37 AM UTC
Duration
2h 19m
Affected: eCommerce
Timeline · 4 updates
  1. identified Jan 21, 2025, 04:17 AM UTC

    We have had several reports that Stores using Native eCommerce are not able to checkout. We have identified the issue and working to have it resolved as soon as possible.

  2. identified Jan 21, 2025, 06:12 AM UTC

    We have identified the root cause of the issue affecting the Native Store's ability to add items to the cart. Our team is actively working on implementing a solution and will provide updates as progress is made. Thank you for your patience and understanding.

  3. monitoring Jan 21, 2025, 06:31 AM UTC

    The issue preventing Stores using Native eCommerce from completing checkout has been resolved. We are currently monitoring the situation to ensure everything is functioning as expected. Thank you for your patience and understanding.

  4. resolved Jan 21, 2025, 06:37 AM UTC

    The issue affecting Stores using Native eCommerce has been fully resolved. All systems are functioning as expected. Thank you for your patience and understanding while we worked to address this issue.

Read the full incident report →

Notice October 30, 2024

Investigating Reports of unwanted Popup caused by Lottie integration

Detected by Pingoru
Oct 30, 2024, 10:01 PM UTC
Resolved
Oct 30, 2024, 10:48 PM UTC
Duration
47m
Affected: Live Sites
Timeline · 4 updates
  1. investigating Oct 30, 2024, 10:01 PM UTC

    We have received reports of live sites which are using the Lottie integration displaying an unwanted pop up. We believe the issue is a global issue with Lottie where the embed code is injecting unwanted code. We are escalating the issue with Lottie as we also investigate workarounds. We recommend that customers remove the Lottie widget and republishing their sites.

  2. identified Oct 30, 2024, 10:28 PM UTC

    The issue has been identified with installations directly with Lottie and not with the Duda Lottie Widget. We recommend anyone who has implemented Lottie switch to a different version of the embed code.

  3. monitoring Oct 30, 2024, 10:46 PM UTC

    The issue has been identified with installations directly with Lottie and not with the Duda Lottie Widget. We recommend anyone who has implemented Lottie switch to a different version of the embed code. We will continue to monitor for any other issues with Lottie.

  4. resolved Oct 30, 2024, 10:48 PM UTC

    The incident is not with Duda, please refer to Lottie for recommendations on implementation.

Read the full incident report →