Dubber Outage History

Dubber is up right now

Dubber had 27 outages in the last 2 years totaling 14h 55m of downtime — averaging 1.1 incidents per month.

There were 27 Dubber outages since July 19, 2024 totaling 14h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dubber.net

Minor August 1, 2024

Dubber US portal Incident - Intermittent login errors and latency

Detected by Pingoru
Aug 01, 2024, 09:16 PM UTC
Resolved
Aug 02, 2024, 10:21 AM UTC
Duration
13h 5m
Affected: United States (US) - Dubber Portal
Timeline · 4 updates
  1. identified Aug 01, 2024, 09:16 PM UTC

    Incident Impact: Portal load times, intermittent errors when logging in and delays in recordings appearing in the portal

  2. identified Aug 01, 2024, 10:00 PM UTC

    Incident Update: Portal login and load times are improving and the recording backlog is decreasing. Incident Impact: Portal load times, delays in recordings appearing in the portal and playback of recordings

  3. monitoring Aug 02, 2024, 05:31 AM UTC

    A fix has been implemented and we are monitoring the performance. There will be delays in recordings processing into the portal.

  4. resolved Aug 02, 2024, 10:21 AM UTC

    This incident has now been resolved

Read the full incident report →

Major July 19, 2024

Global Dubber Issues with MS Teams

Detected by Pingoru
Jul 19, 2024, 06:15 AM UTC
Resolved
Jul 19, 2024, 08:04 AM UTC
Duration
1h 49m
Affected: Great Britain (UK1) - MS Teams RecordingUnited States (US) - MS Teams RecordingAustralia (AU) - MS Teams RecordingCanada (CA) - MS Teams RecordingEurope (EU) - MS Teams RecordingSingapore (SG) - MS Teams RecordingSandbox (SBOX) - MS Teams Recording
Timeline · 4 updates
  1. investigating Jul 19, 2024, 06:15 AM UTC

    Dubber is experiencing technical issues with MS Teams recording and are investigating the root cause

  2. investigating Jul 19, 2024, 07:09 AM UTC

    The team has found the root cause and is in the process of restoring service to all regions

  3. monitoring Jul 19, 2024, 07:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 19, 2024, 08:04 AM UTC

    The incident has been resolved and all services are back online

Read the full incident report →