Dubber experienced a minor incident on July 16, 2025 affecting United States (US) - Dubber Portal, lasting 8h 59m. The incident has been resolved; the full update timeline is below.
Affected components
United States (US) - Dubber Portal
Update timeline
- investigating Jul 16, 2025, 09:16 PM UTC
We are investigating reports that recordings have stopped updating in the US Dubber portal. We will provide more detail when this has been identified.
- investigating Jul 16, 2025, 09:48 PM UTC
Dubber is continuing to work to identify the issues impacting the US Dubber portal accounts. We will identify and remedy the issues as swiftly as possible
- monitoring Jul 16, 2025, 10:04 PM UTC
We found the problem and have taken corrective action. We can see call recordings resuming in the US and we will continue to monitor the nodes to verify this issue has been rectified.
- resolved Jul 17, 2025, 06:16 AM UTC
This incident has been resolved.