Dubber incident

Incident - Dubber Portal Delays - AU Region

Minor Resolved View vendor source →

Dubber experienced a minor incident on August 24, 2023 affecting Australia (AU) - Dubber Portal, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 06:40 AM UTC
Resolved
Aug 24, 2023, 07:26 AM UTC
Duration
46m
Detected by Pingoru
Aug 24, 2023, 06:40 AM UTC

Affected components

Australia (AU) - Dubber Portal

Update timeline

  1. investigating Aug 24, 2023, 06:40 AM UTC

    We are aware that some customers in the AU region are experiencing delays in recordings appearing in the Dubber portal. At this stage we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.

  2. identified Aug 24, 2023, 07:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 24, 2023, 07:26 AM UTC

    This incident has been resolved.