Dubber incident

Dubber Portal incident - AU Region

Major Resolved View vendor source →

Dubber experienced a major incident on September 24, 2023 affecting Australia (AU) - Dubber Portal, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2023, 04:55 AM UTC
Resolved
Sep 24, 2023, 06:42 AM UTC
Duration
1h 47m
Detected by Pingoru
Sep 24, 2023, 04:55 AM UTC

Affected components

Australia (AU) - Dubber Portal

Update timeline

  1. investigating Sep 24, 2023, 04:55 AM UTC

    We are aware that some customers are experiencing issues accessing and using the Dubber portal. We are working to identify the cause of the problem and resolve it as soon as possible. Please note recordings continue to be captured.

  2. identified Sep 24, 2023, 05:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 24, 2023, 06:42 AM UTC

    This incident has been resolved.