Dubber experienced a minor incident on October 26, 2023 affecting United States (US) - Dubber Portal, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 26, 2023, 10:10 PM UTC
We are aware that some customers are experiencing issues accessing and using the Dubber portal. We are working to identify the cause of the problem and resolve it as soon as possible.
- identified Oct 26, 2023, 10:45 PM UTC
We are aware that some customers are experiencing delays in recordings appearing in the Dubber portal. At this stage we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.
- investigating Oct 26, 2023, 11:19 PM UTC
We are aware that some customers are experiencing delays in recordings appearing in the Dubber portal. At this stage we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.
- resolved Oct 26, 2023, 11:53 PM UTC
This incident has been resolved.