Dubber incident

New MS Teams recordings delayed in appearing in the Portal

Minor Resolved View vendor source →

Dubber experienced a minor incident on November 28, 2023 affecting United Kingdom (UK) - Dubber Portal, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 04:29 PM UTC
Resolved
Nov 28, 2023, 06:46 PM UTC
Duration
2h 17m
Detected by Pingoru
Nov 28, 2023, 04:29 PM UTC

Affected components

United Kingdom (UK) - Dubber Portal

Update timeline

  1. investigating Nov 28, 2023, 04:29 PM UTC

    We have identified a delay in new MS Teams recordings appearing in some customer portals. The issue is currently under investigation. Call recording is unaffected and is working as expected.

  2. resolved Nov 28, 2023, 06:46 PM UTC

    The issue has now been resolved. New MS Teams recordings are no longer delayed in appearing in customer portals.