Dubber incident

Dubber on Webex incident

Major Resolved View vendor source →

Dubber experienced a major incident on December 1, 2023 affecting Europe (EU) - Dubber Portal, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 05:35 AM UTC
Resolved
Dec 01, 2023, 08:02 AM UTC
Duration
2h 26m
Detected by Pingoru
Dec 01, 2023, 05:35 AM UTC

Affected components

Europe (EU) - Dubber Portal

Update timeline

  1. identified Dec 01, 2023, 05:35 AM UTC

    We are aware that some Webex Calling customers in the EU region are experiencing issues with recording of calls in Dubber. Dubber and Cisco are working a resolution as a priority.

  2. resolved Dec 01, 2023, 08:02 AM UTC

    The incident has been resolved. Services restored.