Dubber incident

Global Dubber Issues with MS Teams

Major Resolved View vendor source →

Dubber experienced a major incident on July 19, 2024 affecting Great Britain (UK1) - MS Teams Recording and United States (US) - MS Teams Recording and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:15 AM UTC
Resolved
Jul 19, 2024, 08:04 AM UTC
Duration
1h 49m
Detected by Pingoru
Jul 19, 2024, 06:15 AM UTC

Affected components

Great Britain (UK1) - MS Teams RecordingUnited States (US) - MS Teams RecordingAustralia (AU) - MS Teams RecordingCanada (CA) - MS Teams RecordingEurope (EU) - MS Teams RecordingSingapore (SG) - MS Teams RecordingSandbox (SBOX) - MS Teams Recording

Update timeline

  1. investigating Jul 19, 2024, 06:15 AM UTC

    Dubber is experiencing technical issues with MS Teams recording and are investigating the root cause

  2. investigating Jul 19, 2024, 07:09 AM UTC

    The team has found the root cause and is in the process of restoring service to all regions

  3. monitoring Jul 19, 2024, 07:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 19, 2024, 08:04 AM UTC

    The incident has been resolved and all services are back online