Dubber experienced a minor incident on September 10, 2024 affecting Great Britain (UK1) - Dubber Portal, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Great Britain (UK1) - Dubber Portal
Update timeline
- investigating Sep 10, 2024, 09:39 AM UTC
Some customers have reported issues with logging in to the UK portal. Dubber is currently investigating. There is no impact on the capture of call recordings.
- identified Sep 10, 2024, 10:30 AM UTC
The issue has been identified and Dubber is working on resolution.
- monitoring Sep 10, 2024, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2024, 11:12 AM UTC
The issue has been resolved.