Dubber experienced a major incident on October 23, 2024 affecting United Kingdom (UK) - Call Playback and Europe (EU) - Call Playback, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
United Kingdom (UK) - Call PlaybackEurope (EU) - Call Playback
Update timeline
- investigating Oct 23, 2024, 04:49 PM UTC
We are aware that some customers are experiencing an issue with the playback of recordings in the Dubber portal. Please be assured that this incident is impacting call playback only and calls are being recorded. All calls will be available for playback when this incident is resolved. We are working to resolve the incident as soon as possible and will provide regular updates.
- resolved Oct 23, 2024, 04:54 PM UTC
This incident is now resolved. Playback is now operational.