Dubber experienced a critical incident on November 28, 2024 affecting Payment Services, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Services
Update timeline
- investigating Nov 28, 2024, 11:16 AM UTC
We are investigating an incident that is impacting the Payment Services for some customer. We are working to resolve the incident as soon as possible and will provide regular updates.
- investigating Nov 28, 2024, 11:30 AM UTC
We are continuing to investigate this issue.
- resolved Nov 28, 2024, 11:32 AM UTC
Corrective actions as been completed and we believed the incident is resolved. We are continuing to monitor verify payments are working as expected.