Dubber experienced a critical incident on February 12, 2025 affecting United States (US) - MS Teams Recording, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
United States (US) - MS Teams Recording
Update timeline
- investigating Feb 12, 2025, 06:40 PM UTC
We have had reports of call recording issues between MS Teams and Dubber. We are exploring this issue with priority and will work to resolve this in the shortest time possible.
- investigating Feb 12, 2025, 07:00 PM UTC
We are continuing to investigate the issue. This has been escalated and the required engineering teams are enguaged.
- monitoring Feb 12, 2025, 07:37 PM UTC
We have taken action to address the incident and currently monitoring the systems.
- monitoring Feb 12, 2025, 08:11 PM UTC
The team are continuing to investigate with the highest priority.
- resolved Feb 12, 2025, 08:35 PM UTC
Our monitoring is indicating the incident is resolved. We are continuing to monitor systems.