Dubber incident

Incident - Dubber on Microsoft Teams EU & UK1 Regions

Minor Resolved View vendor source →

Dubber experienced a minor incident on February 17, 2025 affecting Great Britain (UK1) - MS Teams Recording and Europe (EU) - MS Teams Recording, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 05:51 AM UTC
Resolved
Feb 17, 2025, 06:38 AM UTC
Duration
47m
Detected by Pingoru
Feb 17, 2025, 05:51 AM UTC

Affected components

Great Britain (UK1) - MS Teams RecordingEurope (EU) - MS Teams Recording

Update timeline

  1. investigating Feb 17, 2025, 05:51 AM UTC

    We are aware that some customers using Dubber on Microsoft Teams are experiencing delays in accessing recordings. Please be assured that calls are being recorded and all recordings will be available once the incident is resolved. We are working to resolve the incident as soon as possible and will provide regular updates.

  2. resolved Feb 17, 2025, 06:38 AM UTC

    Dubber has restored service with calls appearing in the Dubber portal as expected. If you continue to experience service difficulties please contact Dubber support for assistance.