Dubber incident

Dubber on MS Teams - Call recording delays US and CA regions

Minor Resolved View vendor source →

Dubber experienced a minor incident on February 17, 2025 affecting United States (US) - MS Teams Recording and Canada (CA) - MS Teams Recording, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 10:29 PM UTC
Resolved
Feb 18, 2025, 01:18 AM UTC
Duration
2h 49m
Detected by Pingoru
Feb 17, 2025, 10:29 PM UTC

Affected components

United States (US) - MS Teams RecordingCanada (CA) - MS Teams Recording

Update timeline

  1. investigating Feb 17, 2025, 10:29 PM UTC

    Dubber is investigating delays of call recordings appearing in the Dubber portal in our US and CA regions. We are continuing to capture recordings.

  2. resolved Feb 18, 2025, 01:18 AM UTC

    We have resolved the incident with call recordings now appearing in the portal within usual timeframes. If you continue to experience issues please contact Dubber Support.