Dubber incident

Incident - Portal SSO Login Issue

Minor Resolved View vendor source →

Dubber experienced a minor incident on March 17, 2025 affecting United Kingdom (UK) - Dubber Portal and United States (US) - Dubber Portal and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 01:06 PM UTC
Resolved
Mar 17, 2025, 01:50 PM UTC
Duration
44m
Detected by Pingoru
Mar 17, 2025, 01:06 PM UTC

Affected components

United Kingdom (UK) - Dubber PortalUnited States (US) - Dubber PortalEurope (EU) - Dubber Portal

Update timeline

  1. investigating Mar 17, 2025, 01:06 PM UTC

    Dubber is aware of an SSO issue impacting portal access which we're currently investigating. Please note recording of calls is not impacted.

  2. investigating Mar 17, 2025, 01:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 17, 2025, 01:50 PM UTC

    This incident has been resolved.