Dubber experienced a major incident on April 1, 2025 affecting Great Britain (UK1) - MS Teams Recording, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Great Britain (UK1) - MS Teams Recording
Update timeline
- investigating Apr 01, 2025, 09:22 AM UTC
Dubber is aware of an issue intermittently impacting MS Teams call initiation which we are currently investigating. Please note recording is not impacted.
- investigating Apr 01, 2025, 09:23 AM UTC
We are continuing to investigate this issue.
- resolved Apr 01, 2025, 10:03 AM UTC
This incident is now resolved and MS Teams calls are now initiating as expected.
- postmortem Apr 01, 2025, 03:11 PM UTC
After investigation, and liaising with Microsoft, Microsoft confirmed they experienced a power event in the North Europe region, which impacted their services in this region. Microsoft have confirmed that power and services were fully restored.