Drovio incident

Sign-in issues

Critical Resolved View vendor source →

Drovio experienced a critical incident on August 7, 2023 affecting Drovio Server Nodes, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 09:11 AM UTC
Resolved
Aug 07, 2023, 11:17 AM UTC
Duration
2h 5m
Detected by Pingoru
Aug 07, 2023, 09:11 AM UTC

Affected components

Drovio Server Nodes

Update timeline

  1. investigating Aug 07, 2023, 09:11 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 07, 2023, 11:17 AM UTC

    Following our migration to a new infrastructure, our databases showed poor performances and caused a bottleneck during sign in. We resolved the behavior that caused poor performances. Thank you for your patience.