Dropzone AI incident

Some investigations delayed on subset of environments

Minor Resolved View vendor source →

Dropzone AI experienced a minor incident on June 23, 2026 affecting Dropzone Instances, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 09:55 PM UTC
Resolved
Jun 23, 2026, 10:38 PM UTC
Duration
42m
Detected by Pingoru
Jun 23, 2026, 09:55 PM UTC

Affected components

Dropzone Instances

Update timeline

  1. identified Jun 23, 2026, 09:55 PM UTC

    Dropzone has identified a drop in alert processing across 5% of customer environments. For those affected, alerts which were ingested during daily system updates were stuck in a pending state and were not investigated. A fix is in progress, and will automatically start those delayed investigations.

  2. resolved Jun 23, 2026, 10:38 PM UTC

    The fix has been rolled out to all environments, delayed alerts are being processed, and all systems are now operating normally.