DropContact experienced a major incident on March 7, 2026 affecting Dropcontact APP and Dropcontact FILE and 1 more component, lasting 14h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 08, 2026, 02:44 PM UTC
We have identified performance issues, resulting in increased response times across our product. Our technical teams are currently investigating the cause of this incident to restore normal service as quickly as possible. We will provide updates here as soon as more information becomes available. Thank you for your patience and understanding.
- monitoring Mar 08, 2026, 02:45 PM UTC
The issue that caused increased response times has been identified and resolved. All services are now operating normally, and our technical teams are continuing to monitor the situation to ensure stability. We apologize for any inconvenience caused and thank you for your patience and understanding.
- resolved Mar 08, 2026, 02:46 PM UTC
The incident has been resolved.